business
tools> technical
stuff 
Technical Stuff
Online software (affiliated links) proven to increase revenue from your website and/or blog - when of course implemented and used correctly. All programs have excellent help-pages or a knowledge base to help you get started.
AWeber: capture your website/blog visitor name and email address and follow-up with automated messages, newsletters and more to increase conversion rates.
Or, as Aweber.com states:
Learn About the Most Reliable, Easiest,
Cost Effective Tool to Capture Visitor Sign Ups,
Send Unlimited Follow Ups and Newsletters
Increasing Your Profits.
Business Blogging Home-Study
Effective blogging can produce awesome results. It can attract new customers and clients, keep the ones you already have for longer (loyalty)... and greatly increase customer lifetime values.
The Ultimate Guide to Highly Profitable Small Business Blogging is provided on DVD as well as online (web) access to the course immediately after purchase.
Richard is a qualified practicing Chartered Accountant and Business Consultant with over 27 years of hands on experience helping small, medium and larger sized businesses grow in size and strength. Based in Kent, UK, with clients nationally, his skills, knowledge and unique approach, together with structured tax planning, has enabled dozens of his clients to achieve levels of turnover, efficiency, profitabilityand cash retention well in excess of expectation.